How to order our products

E-commerce One of the most convenient options to order products is via our online ordering platform - ACUVUE@ www.jnjvisioncare.se. Simply log in and you can place your order 24 hours a day, seven days a week. If you need support, we have developed a fantastic HELP tool that can assist you navigate the system or our customer services team will also be happy to help if you have any questions.

 

Telephone Our dedicated customer service team is available on our phone number: 020-160 5663. Our Opening Hours are: Monday to Friday 9am – 5pm

 

Electronic data interchange (EDI) EDI is a significant service improver for many trading partners in the contact lens market, reducing both time and costs for our customers. We continue to invest in new EDI platforms with major industry partners to deliver more accurate, automated and timely information to you. Please contact the customer services team for more information.

 

Online inquiry In addition to the above telephone details, if you would like any additional information you can email customer services at [email protected]. Alternatively, please use our contact form and one of our advisors will respond to you within 24 hours.