At Johnson & Johnson Vision Care we believe supporting your practice means more than just supplying great products. We understand the issues you face and we aim to support your success from every angle. With the help of your feedback, we have developed a new programme: Support 360.
Support 360 allows us to better understand the issues you face and how we can help. Every month we will speak with hundreds of our customers. Your valuable input informs and shapes our approach, improves existing programmes and helps us to develop new ones.
Support 360 focusses on four key areas:
We will continue to deliver you contact lens products that make a difference. We have heard from you that your practice growth is dependent on greater wearer satisfaction, practice loyalty and patient referrals. We will demonstrate how ACUVUE® Brand Contact Lenses can help you to achieve this in your daily work.
We’ve increased the number of places at THE VISION CARE INSTITUTE® so that you, the Eye Care Professional, can experience hands-on training and attend informative courses led by independent experts. Our state-of-the-art roadshows also provide the valuable support you need.
Practice support tools
Grow your practice through tailored marketing initiatives, as well as training programmes.
Better customer care
Whether it’s our new delivery service or improved returns process, we’re constantly finding ways to ensure business with us is as easy as possible.
We aim to be part of a success story. Yours.
To find out more, speak to your ACUVUE® Account Manager.